15:25 – There has been a major power failure in the E14 9xx postcode, affecting supply to our DataCentre at Harbour Quay (2HQ). Automated Transfer Switches have switched over to our secondary powerfeed, and the generators moved to hot status until the incident is resolved by the power company. No customer or Othello systems have …
Permanent link to this article: http://status.othellotech.net/2012/02/status-power-failure-at-othello-dc-2hq-london/
Jan
24
2012
Resolved – Planned Maintenance/Upgrade – Client Portal
We will be upgrading the Client Portal (http://my.othellotech.net/) on 24/01/2012 between 18:00 and 19:00 UTC. During the upgrade existing clients will not be able to access the client portal features such as searching for viewing invoices etc. Access to individual hosting control panels etc will still be available directly as advised in your welcome email. …
Permanent link to this article: http://status.othellotech.net/2012/01/planned-maintenanceupgrade-%e2%80%93-client-portal/
Jan
20
2012
Resolved – CentralNIC Planned Maintenance
CentralNIC have advised us of their annual database maintenance period. This is scheduled for 09:00 (GMT/UTC) Sunday January 29 2012. They did not provide a duration, however we expect the service to be considered at-risk until at least 13:00. During this period it will not be possible to register, renew or update (contacts or nameservers) …
Permanent link to this article: http://status.othellotech.net/2012/01/centralnic-planned-maintenance/
Jan
16
2012
Resolved – Planned Maintenance/Upgrade – PHP 5.3 (cPanel Servers)
Commencing 23rd January 2012 we will begin upgrading cPanel Servers to PHP 5.3. This will have an impact on scripts that have not been coded to PHP standards or rely on outdated behaviours. For most pre-packaged applications this should have no effect at all – with the exception of some upgrade choices becoming available. If …
Permanent link to this article: http://status.othellotech.net/2012/01/planned-maintenanceupgrade-php-5-3-cpanel-servers/
Dec
17
2011
Resolved – Emergency Maintenance : Hosting : Plesk1 (Duck)
Server Plesk1 (Duck) has again suffered a RAID array degredation. We have therefore treated the hardware as suspect and provisioned a replacement. User data is currently being migrated to the new hardware, services will be unavailable until this process completes. We apologise for any inconvenience, but believe this to be the prudent course of action …
Permanent link to this article: http://status.othellotech.net/2011/12/emergency-maintenance-hosting-plesk1-duck-2/
Dec
16
2011
Resolved – Emergency Maintenance : Hosting : Plesk1 (Duck)
Server Plesk1 (Duck) has failed with a corrupt RAID array. DataCentre technicians are onsite investigating if it can be repaired and returned to service. If the current server is unrecoverable a new plesk server will be deployed and all sites/emails etc restored from backups. ETA for server availability / next update 12:30 16/December/2011 Update 1: …
Permanent link to this article: http://status.othellotech.net/2011/12/emergency-maintenance-hosting-plesk1-duck/
Dec
13
2011
Resolved – Planned Maintenance: Hosting : CPanel/WHM Upgrades
What: Planned roll out of the latest version of centos, cpanel/whm and script-installers to shared-hosting, managed-dedicated, managed-cloud and managed-vps servers. Who (affects): This planned maintenance affects all OthelloHosts.net Personal-Cpanel Hosting Clients OthelloHosts.net Business-Cpanel Hosting Clients Managed Dedicated CPanel/WHM Servers Managed Dedicated CPanel/WHM VPS Managed Dedicated CPanel/WHM Cloud Servers When : starting Saturday 17/December 2011 01:00 …
Permanent link to this article: http://status.othellotech.net/2011/12/planned-maintenance-hosting-cpanelwhm-upgrades/
Nov
24
2011
Resolved – Emergency Maintenance : Hosting : Percy
This server has suffered an unknown failure, engineers have been dispatched to investigate. At this point we have no ETA for service restoration. More information will be posted as it becomes available. Update This server had developed a filesystem inconsistency, which has now been repaired. We apologise for the unexpected outage.
Permanent link to this article: http://status.othellotech.net/2011/11/emergency-maintenance-hosting-percy-2/
Sep
13
2011
Emergency Maintenance : Hosting : Plesk2-Duck
Server Plesk2-Duck has failed with a corrupt RAID array. DataCentre technicians are onsite investigating if it can be repaired and returned to service. If the current server is unrecoverable a new plesk server will be deployed and all sites/emails etc restored from backups. ETA for server availability currently: 12:30 14/September/2011 Update We apologise for the …
Permanent link to this article: http://status.othellotech.net/2011/09/emergency-maintenance-plesk2-duck/
Sep
03
2011
Planned Maintenance : Hosting
Starts: 03/September/2011 16:00 GMT Ends: 24/September/2011 22:00 GMT Details: Essential server and systems maintenance on OthelloHosts.net shared hosting servers will be taking place throughout the weekend. Upgrade to latest version of Control Panel Upgrade to latest o/s version Upgrade to latest script installer Patch/fix Apache and PHP for latest exploits Add new RAM to upgrade …
Permanent link to this article: http://status.othellotech.net/2011/09/planned-maintenance-hosting/