As part of our continued commitment to improving services it has become necessary to renumber this service. Any customer using ns1.this-dns.net and ns2.this-dns.net as nameservers on their domain will be updated automatically. Customers may encounter difficulties resolving their domains depending on the caching strategy employed by their connectivity supplier. What: Renumber of ensim1.othellohosts.net When: Friday …
Permanent link to this article: http://status.othellotech.net/2012/05/planned-maintenance-ensim-linux-1-ip-address-change/
Apr 19 2012
COMPLETED: Planned cPanel Upgrade
Following some reasonably major faults with the current ‘release’ version of cPanel, we are being forced to upgrade all shared servers to the new ‘current’ version. When: Saturday 21st 2012 – 09:00 onwards What: Out-of-cycle cPanel Upgrade Affects: cPanel, WHM and Webmail access for customers during the upgrade. No other services are affected. We expect …
Permanent link to this article: http://status.othellotech.net/2012/04/planned-cpanel-upgrade/
Apr 10 2012
COMPLETED: Planned Migration: cpanel4.othellohosts.net
As part of our continued commitment to quality of service and uptime, this host must be replaced with more modern hardware and software combinations. We have determined that the least disruptive method to handle this is to treat it in the same fashion as a foreign server migration. As such IP addressing of sites will …
Permanent link to this article: http://status.othellotech.net/2012/04/planned-migration-cpanel4-othellohosts-net/
Apr 05 2012
COMPLETED: Emergency Maintenance : Hosting : DHUK WebsitePanel Services
Thursday 5th April 2012 22:00 The hardware platform (servers) hosting “DirectHostingUK” WebsitePanel clients has failed, technicians are onsite determining the scope of the problem and what to do to bring the system(s) back online. *update* Friday 6th April 2012 02:00 The drive array containing all the client data/virtual-machines is degraded, replacement drives have been fitted …
Permanent link to this article: http://status.othellotech.net/2012/04/emergency-maintenance-hosting-dhuk-websitepanel-services/
Apr 03 2012
COMPLETED: Planned Maintenance: Level3 Router Replacement
We have been advised by Level(3) that they have a maintenance window planned 20 April 2012 01:00 – 04:00 BST where they will replace their London routing infrastructure. This work will not cause a connectivity outage for any customer; however any connections through Level(3) at the point they perform their work may well be disconnected, …
Permanent link to this article: http://status.othellotech.net/2012/04/planned-maintenance-level3-router-replacement/
Mar 25 2012
COMPLETED: Planned Migration: UKCloud Shared Hosting
Following our acquisition of UKCloud customers, we are in the process of migrating the shared hosting services to our own datacentre and servers. This process is currently underway and the main bulk of data transfers and updates will be completed by 12:00 BST 25th March 2012. Any domains using ns1.qvps.net and ns2.qvps.net will be migrated …
Permanent link to this article: http://status.othellotech.net/2012/03/planned-migration-ukcloud-shared-hosting/
Mar 15 2012
COMPLETED: Planned Maintenance – LINX (Extreme LAN) Renumbering
What: As part of the expansion of LINX (the London Internet eXchange), we are required to change IP addressing and configuration with peering partners. When: Saturday 17th March 09:00 onwards. Affecting: This work is not expected to cause any issues, although the path traffic is routed along will change during the works. Othello has more …
Permanent link to this article: http://status.othellotech.net/2012/03/planned-maintenance-linx-extreme-lan-renumbering/
Feb 20 2012
Resolved – Planned Maintenance: Hosting : CPanel Upgrades
What: RAM Updages on cpanel1.othellohosts.net, cpanel5.othellohosts.net and cpanel6.othellohosts.net. When: Thursday 23/Feb 20:00 – 21:00 Each server will be offline for less than 10 minutes. Affects: Clients with sites and/or email hosted on cpanel1.othellohosts.net, cpanel5.othellohosts.net and cpanel6.othellohosts.net. Actions: Replacing (increasing) server RAM.
Permanent link to this article: http://status.othellotech.net/2012/02/planned-maintenance-hosting-cpanel-upgrades/
Feb 20 2012
Interservers Server Upgrades and Server Migrations
What: Interservers Server Upgrades and Server Migrations When: Mon 20/Feb through Mon 28/Feb Affects: Clients on Interservers legacy hardware Actions: Migration of UK clients to new UK servers Updates of Server O/S and Control Panel Installation of new Softaculus Script installers. Clients who have their domain registered with Othello will not experience any downtime, and …
Permanent link to this article: http://status.othellotech.net/2012/02/interservers-server-upgrades-and-server-migrations/
Feb 03 2012
Status: Power Failure at Othello DC 2HQ London
15:25 – There has been a major power failure in the E14 9xx postcode, affecting supply to our DataCentre at Harbour Quay (2HQ). Automated Transfer Switches have switched over to our secondary powerfeed, and the generators moved to hot status until the incident is resolved by the power company. No customer or Othello systems have …
Permanent link to this article: http://status.othellotech.net/2012/02/status-power-failure-at-othello-dc-2hq-london/
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